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University College Hospital at Westmoreland Street

16-18 Westmoreland St, Marylebone, London W1G 8PH, UK – 020 3456 7898

My wife had surgery for her kidney stones at Westmorland hospital and I must say staff nurses ( Hannah & student nurse tayin on the 3rd floor ) and doctor Miss Allen & her team was super amazing. Also Susie & Siobhan ( senior nurses ) were great and been so helpful. I would highly recommend this hospital to everyone... so thank very much guys !!! Anil & Amandeep

Excellent medical support and treatment, outstanding hospital cafe food, best salad and best stew I've ever had and really tasty soup too. Only one glich, otherwise 5 star, I'm taking up with the fire service. 14 bin bag size bags of rubbish in the stairwell to the overnight stay bedrooms, on the first floor of 6 floors. Told that the entrance I came in was the only way out. A staff member showed me another way out, but said he wasn't meant to tell me. The manager said he shouldn't have told me!!(it's on the 6th floor! - with no fire exit notice, just a notice telling staff that they must not use this exit!). I look forward to this manager's letter, he promised within a week, after some pressure! He refused to deal with the situation, but anyone staying there, if the rubbish in the stairwell was on fire, the higher up you were, the less chance of survival, not being aware of the top exit. He said he'd speak to the fire officer who does the inspections, refused to give me the F.O's contact number or name, when I asked why, "Because he's a member of the Trust"!!!! Says he won't do anything straight away to resolve the concerns of rubbish in the stairwell (collected 4 x a day evidently), or the exits, until he's spoken to the Fire Officer. (or about confusing information about fire exits(s) or about the fire exit signage (where you follow the signage, on the floor you exit the stairwell, it doesn't show which way to turn in the corridor!). I know the manager was very busy doing year end figures, but really! REFUSING to tell or allow staff to tell where there are three possible exits, at least, rather than just the one where you came in, on the GROUND floor or sub basement!! Two other overnighters were rather relieved to know about the alternative ways out!

University College London Hospital

235 Euston Rd, Fitzrovia, London NW1 2BU, UK – 020 3456 7890

I have a rare health condition that has seriously impacted my life and have seen numerous specialist at different hospitals in the UK, some are very well known. I had almost completely given up any hope of finding help for my condition, however I believe that I have finally gotten to see a specialist here that my possibly be able to help me. The hospital is large and complex in its layout, and very busy, however the staff that I dealt with were all very friendly and helpful and able to guide me to the places within the hospital that I needed to get to, such as blood tests, pharmacy and consulting rooms. Hopefully things will work out positively for my condition now that after many years I believe that I may have finally found the right specialist/consultant.

New A&E centre massive upgrade in quality and efficiency. Staff seem much happier and engaged. Great work!

University College Hospital : Elizabeth Garrett Anderson Wing

25 Grafton Way, Fitzrovia, London WC1E 6DB, UK – 020 3456 7890

The staff at the reception is really bad and disengaged, but, after a long while waiting, the doctor who saw my wife was really good, professional, clear and super attentive.

Dedicated, hard-working, caring medical staff here. I'd like to praise the surgeons, nurses and all hospital staff for the valuable role they play in our lives.

Local hospitals - community hospitals and hospitals with A&E departments for W2.

The new NHS website below is very well worth a look. Hospitals are not only listed but evaluated. I certainly know which ones I would go to! At the very least you will know what questions to ask if you are sent to one which has not entered its data. Good luck!
Find the local Health Trust for W2